We love hearing from you! If you are looking for an item that is out of stock, drop us a message on Instagram @freedom_officialclothing or e-mail us at firstname.lastname@example.org stating the item you are looking for. We can then give you a time frame on when it will be back in stock, or better again, we could have one in our stock room for you that we've just missed!
We are doing our very best to get your items to you as quickly as possible. Domestic shipping within Ireland takes between 2-5 working days and international shipping is estimated to take 5-7 working days to arrive.
Please contact us with your order reference number and we will investigate the issue for you. Rest assured, you will join the Freedom family soon!
Please email us at email@example.com with a description and pictures of the damage or faulty product. We will be sure to sort the issue as quickly as possible.
- Domestic orders (Ireland) are shipped via An Post Standard Shipping
- United Kingdom orders are shipped via An Post International Shipping.
We can only accept items returned to us within 14 days from the date your order was dispatched. Item must be unworn and tags must still be attached.
If you wish to exchange an item, then the items must be returned within 30 days from the date your order was dispatched. Item must be unworn and tags must still be attached.
Items returned outside of the time periods stated above, may be refunded / exchanged at our discretion - please email us first for confirmation.
We will only cover the cost of your return postage if your item is faulty or you have been sent the wrong item.
- Items must be returned to us as new, unworn and in an unwashed condition, deemed fit for resale and with original tags attached.
- All items must be returned to us before a refund or replacement is issued.
- Delivery charges are non-refundable.